Data Protection Policy

StarSport Privacy Policy — Full details on how your information is collected, used, and protected.

Your privacy is our top priority. Please read this policy carefully before registering on the StarSport platform.

Last Updated: January 2026
GDPR-Compliant
Summary Overview
We Only Collect What's Necessary
Your data is never sold
Data secured with 256-bit encryption
Request data deletion at any time
International GDPR standards are followed
1

Introduction & Scope

StarSport (starsport.click) Welcome to the Privacy Policy of StarSport. This policy explains how we collect, use, store, and protect your personal information. By using the StarSport platform, you agree to this policy.

This Privacy Policy applies to:

  • For users of the StarSport website (starsport.click)
  • For users of the StarSport mobile application (Android & iOS)
  • For both registered members and guest users
  • For anyone who contacts us

International standards: StarSport complies with the GDPR (General Data Protection Regulation) and the data protection guidelines of international gaming authorities.

If you have any questions about this policy, please contact us: privacy@starsport.click

2

What Information Do We Collect?

StarSport only collects information that is strictly necessary to operate the platform and deliver our services. The types of data we collect are detailed below:

Identity Information

Full name, date of birth, gender, national ID number (for KYC verification)

Contact Information

Email address, mobile number, residential address (if required)

Financial Information

Last four digits of payment method, transaction history (full card numbers are never stored)

Activity Information

Betting history, login timestamps, devices used, IP address

Device Information

Device type, operating system, browser type and version

Location data

Approximate location based on IP address (GPS data is not collected)

Sensitive data such as full bank account numbers, passwords, or biometric data is never stored. Passwords are always stored in hashed format.

3

How is your information used?

StarSport uses your information solely for the following legitimate purposes:

  • Account Management: Registration, login, password recovery, and account verification.
  • Payment processing: Processing deposits and withdrawals and preventing fraud.
  • Customer support: Addressing your questions and resolving issues.
  • Legal Obligation: KYC verification, anti-money laundering, and regulatory reporting.
  • Platform Improvement: Analyzing user behavior to improve our services.
  • Responsible Gaming: Identifies risky betting patterns and provides appropriate support.
  • Marketing Communications: Sending you relevant offers and promotions with your consent.

Important: You can opt out of marketing emails or notifications at any time. Manage your notification preferences through your account settings.

4

Third-Party Data Sharing Policy

StarSport never sells your personal information or shares it for commercial purposes. However, limited information may be shared in specific circumstances:

  • Payment providers: Only the minimum necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process transactions.
  • KYC verification services: With accredited third-party services for identity verification.
  • Legal Authority: Based on court orders or valid legal requests.
  • Regulatory Body: For mandatory reporting required by the Curacao Gaming Authority.
  • Technology Service Provider: Under strict confidentiality agreements with cloud storage providers and server operators.

All third-party partners are required to comply with StarSport's privacy standards and may not use your data for their own purposes.

5

Cookies & Tracking Technology

StarSport uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device.

You can disable cookies through your browser settings, though this may limit certain features of the platform. Disabling essential cookies may prevent you from logging in.

6

Data Retention Period

StarSport does not retain your data longer than necessary. Retention periods vary based on the type of data and applicable legal requirements:

  • Account information: Up to 5 years after account closure (for legal purposes).
  • Financial Transaction Records: 7 years (in accordance with Anti-Money Laundering regulations).
  • Betting history: For the duration of account activity and 3 years after closure.
  • Customer Support Contact: 2 years.
  • Log & Session Data: 90 days.

Data deletion request: To request deletion of any data beyond legal obligations, send a request to privacy@starsport.click.

7

Your Data Rights

As a StarSport member, you have the following rights over your own data:

Right to access

You can request a copy of the information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

Request deletion of data that is not required for legal compliance.

Right to Restrict Processing

You can request that your information be used only for specific purposes.

Right to Data Portability

You can export your data in a machine-readable format.

Right to Object

You may object to marketing communications and profiling.

We will respond to any data rights request within 30 days. For urgent matters, please reach out via Live Chat.

8

Technical measures for data protection

StarSport uses industry-leading, state-of-the-art technology to keep your information secure:

AES-256 Encryption
All Stored Data is Encrypted
TLS 1.3 transmission
Latest SSL protocol for all connections
Distributed Architecture
Data stored across multiple secure servers
Regular Security Audits
Regular third-party audits

In the event of a data breach, we will notify the relevant regulatory authority and all affected members within 72 hours.

9

Child protection policy

StarSport strictly does not collect data from or provide services to anyone under the age of 18. Age verification is mandatory at registration.

If a minor's account is identified, it will be closed immediately and all associated data will be deleted. Parents or guardians may also request the removal of any data related to their child.

For Parents: If you suspect your minor child is using StarSport, please contact us immediately at support@starsport.click.

10

Contact, Policy Changes & Effective Date

This Privacy Policy may be updated at any time. Members will be notified of significant changes via email or in-app notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any privacy-related questions or concerns:

  • Email: privacy@starsport.click
  • Live Chat: 24/7 from your account
  • Support Email: support@starsport.click

This Privacy Policy January 2026 Effective from.

Why StarSport is a name you can trust with your data

Bank-Grade Security

Every piece of your data is stored with the highest level of security using AES-256 encryption and TLS 1.3 protocol.

Your Data is Never Sold

Your personal information is never sold to third parties or shared with advertisers.

Full control is in your hands

Manage your notification, marketing, and data preferences at any time through your account settings.

GDPR compliant

StarSport complies with international data protection standards. Your rights are recognized globally.

Limited Retention Period

No data is retained beyond what is legally required. Once no longer needed, it is automatically deleted.

24/7 Privacy Support

For any data-related queries, please reach out to our dedicated privacy team.

Member FAQs

Winnings are automatically credited to your StarSport wallet balance within minutes after a match or event ends. For longer matches like cricket, it may take up to 15 minutes.

For live betting, settlement begins as soon as the market closes. You can check your bet status under "My Bets" — a "Settled" status means the funds have been credited to your balance.

Withdrawals are available once bets are settled. Withdrawals to bKash or Nagad are typically processed within 5 minutes.

The wagering requirement refers to the total amount you need to bet before withdrawing bonus funds. For example: if you receive a ৳1,000 bonus with a 20x wagering requirement.

Calculation: ৳1,000 × 20 = ৳20,000 in total bets required. This means you need to place a total of ৳20,000 in bets before the bonus can be withdrawn. Lost bets also count toward this total — it's not limited to winning bets only.

Keep in mind that some bonuses may require a minimum odds threshold (e.g., 1.50) — bets placed below that odds value will not count toward wagering requirements. Full terms for each bonus are listed on the bonus page.

Your data is secure — join with confidence

StarSport respects your privacy. Register today on a safe and transparent platform.

Free Registration Responsible gambling

Your data is protected | GDPR compliant | 18+

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