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StarSport FAQ — Common Questions & Support

From bonus withdrawals to password recovery and live scores — find answers to all your StarSport questions right here.

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General enquiries

Live Score

After logging in to StarSport, you'll find it right in the top menu "Live" section you'll find it there. Clicking on it shows live scores, over-by-over updates, and live odds for all ongoing matches.

For cricket, scores update after every ball; for football, every 30 seconds. With push notifications enabled on the mobile app, you'll get instant alerts for goals and wickets.

Live scores can be viewed without logging in, but you must be signed into your account to place live bets. Bet page You can place bets on live matches directly from there.

Responsible Gaming

StarSport's Responsible betting tools You'll find it under the "Responsible Gaming" section in your account settings. Here are the steps:

1

Log in to your account and click the profile icon at the top right.

2

Go to "Account Settings" → "Responsible Gaming" tab.

3

Choose a deposit limit (daily/weekly/monthly), a loss limit, or a cooling-off period.

4

Enter the amount and confirm — it takes effect instantly.

Limit decreases take effect immediately, but increasing a limit requires a 24–48 hours waiting period applies. This is intentional — it's there to protect you. For more details, visit the Responsible Gaming page page.

Bonus

StarSport's 100% Welcome Bonus Follow the steps below to get started:

1

Create a new account and verify your mobile number.

2

Keep the "Welcome Bonus" option enabled when making your first deposit.

3

Minimum ৳200 Make a deposit — up to a maximum of ৳10,000 bonus available.

4

The bonus is added to your wallet automatically — no separate code required.

Important: To withdraw your welcome bonus, the wagering requirement (8x the bonus) must be completed. After receiving the bonus, 30 days Complete this requirement within.

Payment

StarSport generally does not charge any additional withdrawal fees. However, the payment provider's own transfer charges may apply:

Payment Methods Minimum Maximum (daily) Time
BKash ৳500 ৳50,000 5–15 minutes
Nagad ৳500 ৳50,000 5–30 minutes
Bank Transfer ৳1,000 ৳2,00,000 1–3 business days

Please note: First withdrawal or ৳50,000Withdrawals above this amount may require KYC verification (National ID).

Referral

Yes, StarSport's Refer & Earn Earn a bonus for every successful referral in the program. Here's how it works:

1

Log in to your account, go to the "Referral" section, and copy your personal referral link or code.

2

Share that link or code with a friend or acquaintance.

3

When a friend registers using your link and makes their first deposit, you'll receive ৳300 bonus available.

4

Once your friend becomes an active member, you also earn additional commission each month based on their betting volume.

Each member can earn a maximum of 50 people You can refer friends and earn a bonus. Once the bonus is credited to your wallet, 14-day Use within.

Account

No worries — recovering your password is quick and easy:

1

On the login page, Go to the page and click the "Forgot Password?" link.

2

Enter your registered mobile number and click the "Send OTP" button.

3

The 6-digit OTP Enter it (valid for 5 minutes).

4

Set a new password — at least 8 characters, combining uppercase letters and numbers.

If you didn't receive an OTP: Check your spam folder or 1 minute After waiting, use the "Resend" button. If the issue persists, email us at support@starsport.click.

Promotions

To view all StarSport promotions and current offers, go to On the "Promotions" page Go to this page — Updated daily .

Offer Schedule:

  • Daily Bonus: New offers are added every day at 8:00 AM.
  • Weekly cashback: Cashback from the previous week is credited every Monday morning.
  • Special tournament offers: Special promotions run during major tournaments like the IPL, World Cup, and Champions Trophy.
  • Flash Offer: Extra bonus or free bet offers drop 2–3 times a week — keep your mobile app notifications on so you never miss one.

For the fastest answer StarSport app Download the app — get push notifications the moment new offers go live.

No results found for your question. Please contact support.
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Didn't find your answer? Ask our support team directly in Bangla — available 24/7.

We've got answers to your questions

StarSport is one of Bangladesh's most popular online betting platforms, with thousands of members enjoying cricket, football, and Live Casino betting every day. This FAQ page is here so you can get instant answers to common questions without needing to contact support.

From registration to withdrawal, welcome bonus to referral program, live betting to responsible gaming tools — this FAQ covers everything you need to know about StarSport.

We update this FAQ regularly. Whenever there are new features or changes, you'll hear about them here first — so check back often.

Tip: Type your question into our search box for the most relevant answer in seconds.

How to Get in Touch for Further Help

If you can't find your answer in the StarSport FAQ or need more details, reach out to our support team directly. Our team is always ready to assist you in Bangla.

For complex issues, email us with full details — we typically respond within 3–6 hours. For urgent matters, Live Chat is the fastest option.

Live Chat

Chat button at the bottom-right of the site — connect in 30 seconds

Email Support

Support@starsport.click — Response within 3–6 hours

Our key features

Instant Payment

Deposit and withdraw via bKash and Nagad in just 5–15 minutes. No long waits.

Live Betting & Scores

Place bets on real-time odds and score updates during live matches. Every ball brings a new opportunity.

Generous bonus program

Welcome bonus, referral rewards, daily cashback, and VIP points — get the most out of every benefit.

Safe & licensed

Curacao Gaming license, SSL encryption, and strict KYC — your data and funds are fully protected.

Mobile-First App

Get the best experience on our Android and iOS apps. Enable push notifications so you never miss a promotion.

24/7 Support in Bengali

Day or night, whenever you need help, our Bangla-speaking support team is always here for you.

Got your answer? Get started now!

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